When are manual notes still the better option?
Manual notes can be sufficient for very short, low-risk conversations where teams only need a quick summary and do not require searchable transcripts.
AI Transcription vs Manual Notes
Use this comparison to choose the right documentation workflow for your team.
AI transcription is usually better for speed, searchable records, and repeatability, while manual notes can be better for short conversations with low detail requirements. Many teams combine both: AI first, human review second.
Speed and throughput
AI scales better when teams process many recordings each week.
- - AI: fast draft generation across many sessions
- - Manual: slower output and inconsistent detail
- - Best fit: AI for volume workflows, manual for rare short calls
Accuracy and context
Both methods can be accurate, but they fail in different ways.
- - AI: may miss jargon or overlapping speakers
- - Manual: may miss details due to attention and memory limits
- - Best fit: AI draft plus focused human corrections
Cost of operations
Manual note workflows consume staff time that is difficult to scale.
- - AI: predictable processing costs
- - Manual: hidden labor costs and uneven output quality
- - Best fit: AI for recurring and standardized workflows
Frequently asked questions
Can AI transcription reduce follow-up delays?
Yes. Teams can share transcript-based summaries quickly, which often reduces delays between meeting completion and actionable follow-up.